Stop losing deals to silence.
Backstop follows up on every estimate you send — in your voice, from your domain — so warm replies come back to your inbox and you never chase a quote again.
How Backstop works
You keep selling. We keep following up. The contractor gets credit for the work.
BCC us your quotes
Keep sending estimates the way you already do. Just BCC your unique Backstop address. We extract the customer details automatically.
We run a 6-touch cadence
Six emails and texts over six weeks, sent from your domain and your number — written in your voice, not a template that screams 'vendor.'
Warm replies come back to you
Our classifier reads every reply. Interested customers route to your inbox. Opt-outs and 'no's are handled silently. You only see what matters.
Recover one extra system replacement a month and Backstop pays for itself.
Take Hill Country Heating & Cooling, a residential HVAC contractor outside Austin running two install crews. $9,500 average ticket, about 50 system-replacement quotes a month. Here's what happens when those quotes get followed up on, instead of dying in inboxes.
Your actual numbers depend on your ticket size, quote volume, and current close rate — we'll model yours together on the discovery call.
What contractors are saying
“Sent a $42K master bath quote in March, never heard back. Backstop pinged on touch four and the homeowner replied that her HVAC went out and she'd come back in fall. We closed it in October. I'd written the job off completely.”
“My close rate went from 19% to 27% in 90 days. That's it, that's the story. I'm not paying anyone else to babysit my CRM.”
“Best part is I never see the noise — opt-outs and 'no thanks' just get handled. I only see the warm replies. Cuts an hour out of my morning, easy.”
“It actually sounds like me. One of my customers asked if I'd 'gotten an assistant lately,' which is exactly the right reaction. Nobody can tell.”
One flat fee. Pays for itself in one recovered job.
Most contractors recover one to three deals a month they would have lost to silence. A single recovered bath remodel covers Backstop for the year.
First month $997. No setup fee. Month-to-month — cancel anytime.
- · 6-touch email + SMS cadence per quote
- · Reply classifier with warm-lead routing
- · Sending from your domain and number
- · TCPA / A2P 10DLC compliance handled
- · Quote intake by simple BCC — no new tools to learn
Common questions
- Will my customers know it's not me writing?
- No. Messages send from your domain and your number, written in your voice. We onboard by reading your past quotes and emails so the cadence sounds like you.
- What happens when someone replies?
- The cadence pauses immediately. Our classifier reads the reply and forwards warm leads to your real inbox with a clear subject tag. Hard "no's" and opt-outs are honored — you don't see the noise.
- Is this TCPA-compliant?
- Yes. We handle A2P 10DLC registration for your number, ship consent language for your quote document, and honor STOP requests within the FCC's 10-business-day window. Compliance isn't an add-on — it's the whole reason we exist as a service.
- How long until I see results?
- Email cadence is live in 48 hours. SMS comes online around day 15 once carrier registration clears. Most contractors see their first recovered deal inside the first cadence cycle.
Quote sent. Now what?
Stop letting silence eat your margin. 15 minutes to see if Backstop fits your shop.